Telehealth Appointments


What is Telehealth?

Telehealth allows you to easily connect with a GP or other Healthcare Professional over the telephone or video-conference for a consultation. You can now access and book a Telehealth consult from wherever you are.

Who can access Telehealth?

To be eligible for bulk billed Telehealth you must have been seen at the centre in person within the last 12 months or be under 12months old, homeless or in quarantine due to COVID symptoms. You also require a valid Medicare or DVA card.

How do I book a Telehealth appointment?

To book an appointment you can either:
  • Download the HaloGP app downloadApp_iOS_appStoreBadge@2x (2)(2).pngdownloadApp_android_googlePlay_badge2.png
  • Visit our online booking, select your GP and select “Telehealth”
  • Call the centre
At the time of your appointment, your doctor will call you and consult with you over the phone. We remain committed to supporting all patients, team members and Healthcare Professionals throughout this time. We are ready to help you in centre and on the phone.

What are the benefits of Telehealth services for patients

Telehealth has a lot to offer patients:
  • Telehealth provides patients with the ability to contact their healthcare provider from their own home
  • Telehealth means that healthcare services are available without having to spend time in medical centre waiting rooms
  • Telehealth enables those who need treatment to seek care without the need to come to the medical centre